Refund policy

All digital sales are final.

If you experience a problem with your digital purchase, such as downloading issues, please contact our ebook and audiobook delivery service at help@bookfunnel.com. They have excellent customer support and will help you get your book onto your preferred device!

For refund queries of paperbacks, please email us at ruby@rubyscott.com within 7 days of receiving your product (according to the tracking). Please use the subject "returns" and include your name, order number, and reason for return, and photographs of faulty item. If item is faulty, we will either refund or resend your goods - your choice. We want you to be happy!

Please contact us for any return question at contact@lisegold.com